Are Mishandled Calls Costing Your Dealership Money?

Schedule and time manage more effectively. Turn your Advisors / BDC personnel into sales people, outperform your competition and retain more customers for life

Capture More RO’s

Turn parts shoppers into buyers. Sell more parts and labor. Turn your parts counter people into effective salespeople.

Sell More Parts

Identify strengths and weaknesses of your team members. Respond to mishandled calls in “real-time” resulting in more sales.

Capture More Appointments

Real Return of Investment

A “Top 50 Volume” dealership group has been working with MeasureUp! for over 8 years. They receive over 100,000 incoming calls per year. In that time, their stores have seen dramatic improvement in the following areas:

1 %
Increase

In Setting a solid appointent on first time calls

1 k
Appointment Increase

Per Year

1 %
Additional Appointments

Show up, and 50% of those end up buying

1 M
Additional Gross

Per year, just from being better on the phone!

Capture Your Missed Opportunities and Heads-Up! Alerts Within 5 Minutes!

All opportunities and red flags that your team are missing in their calls are sent to the Departmental Managers within 5 Minutes. These crucial opportunities include:

What We Deliver

Immediate Results

Improved ROI

Real Time Online Reports 24/7

Call Breakdown
Grading
Dashboard Report Appointment Set YTD
Heads Up! Alerts
Associates Call Detail & Follow Up
Management “RED ALERTS
Composite Reporting

Incoming Calls Matter More than Ever

Over 90%

of customers conduct an average of 18 hours of online research prior to purchasing a vehicle.

3 to 5

dealerships are called by a customer but only 1 to 2 stores are visited before ownership.

Mishandled Calls

Cost a dealership revenue in sales, service, and parts.

82%

of calls do not end with a solid appointment time set.

75%

of callers never ask for a name.

90%

of callers buy within the week.

What People Are Saying About Us!

Time Kills Deals

“We use Measure-Up! incoming call training to provide real-time feedback and training when a Red Alert identifies a mishandled or voicemail call. We are capturing more solid appointments by reaching out to these customers quickly and before the sale is lost to a competitor!”

John Driebe
Owner - For Any Auto Group

“The Measure Up! Group has had a definite impact on our bottom line. If you are spending money on Sales and Fixed operations programs, you want them to be clearly effective – Measure Up! programs have proven themselves. Simple, easy and provides accountability.”

Wendell Allen
Director - Momentum BMW West
MeasureUp! is a  call monitoring and training company.

 

Don’t miss another sales opportunity

Set yourself apart by improving your sales process

REQUEST A DEMONSTRATION TODAY!