1: Receive the call
2: Analyze the Agent's Skills
3: Train
Receiving the call is just the first step – handling every call with best practices is even more important! When you become a part of the MeausureUp! Group, we will analyze your call handling skills and provide you with a road map to do better for each profit center of your business – sales, service, and parts.
Click-2-Learn Training
Access to our “Click -2- Learn” center offers real-time training videos that help your team master the art of the telephone.
Request a demonstration today
Sales
Our Click-2-Learn videos for sales will help train your team to master that art the the telephone and capture the information that your team needs to increase profits.
Did Not Give a Proper Greeting
Training topic for one of our "click to Learn" training videos for sales.
Did not Provide You Contact Info
Training topic for one of our "click to Learn" training videos for sales.
Did Not Capture Caller's Contact Info ©
Training topic for one of our "click to Learn" training videos for sales.
Did Not Ask For Email Or Text
Training topic for one of our "click to Learn" training videos for sales.
Did Not Ask For The Appointment
Training topic for one of our "click to Learn" training videos for sales.
AND MORE!
More training videos will be provided when you join the MeasureUp! community.
Service
Our Click-2-Learn videos for service will help train your team to master that art the the telephone and capture the information that your team needs to increase profits.
Did Not Have a Proper Greeting
Training topic for one of our "click to Learn" training videos for the service department.
Did Not Check For Open Recall
Training topic for one of our "click to Learn" training videos for the service department.
Did Not Confirm Caller's Email ©
Training topic for one of our "click to Learn" training videos for the service department.
Did Not Ask For Appointment
Training topic for one of our "click to Learn" training videos for the service department.
Did Not Re-Confirm Service Needs
Training topic for one of our "click to Learn" training videos for the service department.
AND MORE!
More training videos will be provided when you join the MeasureUp! community.
Parts
Our Click-2-Learn videos for parts will help train your team to master that art the the telephone and capture the information that you need to increase profits.
Did Not Have a Proper Greeting
Training topic for one of our "click to Learn" training videos for the parts department.
Did Not Capture Caller's Contact Info
Training topic for one of our "click to Learn" training videos for the parts department.
Did Not Offer Parts Pick-Up/Order ©
Training topic for one of our "click to Learn" training videos for the parts department.
Did Not Present Part's Value
Training topic for one of our "click to Learn" training videos for the parts department.
Did Not Offer Installation of Part
Training topic for one of our "click to Learn" training videos for the parts department.
AND MORE!
More training videos will be provided when you join the MeasureUp! community.