Become a Part of the MeasureUp! Community
Here is an overview of what you will receive when you join us – When Performance is Measured, Performance Improves!
Our Tools
State-of-the-Art Technology • Proven & Tested Techniques: Monitoring Analysis Tracking & Reporting Training
Our Focus
Identify Lost Sales, Analyze Lead and Call Handling, Measure Call Performance, Monitor the Call Process, Train the Management Teams in all Departments, Maintain On-Going Commitment to Skill, Improvement & Sales Growth in all Departments
our goals
Easy Implementation, Real-time Reporting, Provide Quantifiable ROI
our alerts
With Heads-Up! Your mangers and associates will receive Real-Time Alerts whenever specific Alerts are identified in the call monitoring process. These Real-Time Alerts give your managers the information they need to follow up to save deals, generate more Sales, Service, and Body Shop appointments, and sell more retail Parts.
OUR REPORTS
Our reporting will identify strengths and weaknesses in call handling and focus your training to improve phone skill sets, customer service and CSI – all leading to greater profits.
Our real-time online reporting is available 24/7.
www.measureupgroup.com
- Call Breakdown
- Dealership Grading
- Dashboard Reports – Customizable
- Heads Up “Red Alert” Reports, followed by a Management Action Plan
- Call Detail & Follow Up Reports
- Multi-Rooftop Composite Reporting
- Individual Associates Report
Grading Calls - Click to Learn
When you become a part of the MeausureUp! community, you will have access to our “Click to Learn” center. This is a series of training videos to help your team master the art of the telephone.
Sales Example Video
Click here to view an example of one of our "Click to Learn" training videos: Capture Caller's Contact Information
Service Example Video
Click here to view an example of one of our "Click to Learn" training videos: Capture or Re-confirm Caller's Email Address
Parts Example Video
Click here to view an example of one of our "Click to Learn" training videos: Offer Parts Pick-Up / Order